Cancellation, COD & Refund Policy

  • Home
  • Cancellation, COD & Refund Policy

1. Order Cancellation

Once an order has been successfully placed, it may not be possible to cancel it because orders can enter processing or dispatch quickly.

If you need to request a cancellation, contact Sleepy Bloom as soon as possible.

Cancellation requests will only be considered if the order has not already been processed or dispatched.

2. Cash on Delivery

Sleepy Bloom may offer Cash on Delivery (COD) on eligible orders and locations.

Availability of COD may vary depending on the customer’s location and order value.

For COD orders, Sleepy Bloom may require a partial payment of Rs. 299 or confirmation before dispatch.

3. Failed COD Deliveries

If a COD order is shipped and subsequently returned to Sleepy Bloom because the customer refused delivery, was unavailable, provided an incorrect address, or otherwise failed to accept the shipment, any applicable prepaid/partial COD amount may be non-refundable.

Repeated refusal or non-acceptance of COD orders may result in COD being unavailable for future purchases.

4. Refunds

Sleepy Bloom does not provide refunds for ordinary change-of-mind or size-related requests.

Where a refund is approved due to a defective product, incorrect product, cancellation approved before dispatch, or another circumstance covered by applicable law or Sleepy Bloom’s policies, the refund will generally be processed to the original payment method.

The processing time may depend on the payment gateway or banking institution.

5. Refund Processing

Once a refund is approved, Sleepy Bloom will initiate the refund within the applicable processing period.

The amount may take additional time to appear in the customer’s bank account depending on the payment provider.

6. Product Availability

All exchanges and replacements are subject to product availability.

If the requested replacement is unavailable, Sleepy Bloom may offer an alternative solution where appropriate.

Contact us:

For cancellation or refund-related queries:

Email: sleeppybloomm@gmail.com

Customer Support:  +91 9001305626